A consultation, a plan, and a clinician from day one.
The weeks after surgery or injury are not a waiting period. Baseline Medical follows a clear three-step process, mapped across four phases of recovery monitoring.
How to get started
What brings you to Baseline?
Select all that apply:
Step 1
Start with a few questions
Tell us a little about your surgery or injury. It takes a couple of minutes, with no commitment to begin.
Your plan, mapped together.
Step 2
Your first consultation
Meet your clinician on a real-time video or phone consultation. Together, you map out your recovery plan and what to expect next.
The same clinician, from your first consult to your last check-in.
Step 3
Ongoing care and monitoring
Your clinician reviews your progress at scheduled check-ins and adjusts your plan as your recovery changes. You know what to watch for, and we are here between appointments.
The four clinical phases of a Baseline Medical recovery.
Phase 01
Initial Consultation
In a real-time video or phone consultation, a clinician reviews your procedure, your situation, and your recovery goals. You leave with a clear recovery plan and your next steps mapped out.
Phase 02
Early Recovery
Scheduled check-ins, guidance on comfort and at-home care, and clear signs to watch for. If something needs attention, we help you reach the right care.
Phase 03
Getting Back to It
Recovery reviews, scar and tissue check-ins, and guidance on progressing safely alongside your physio and GP. Timeframes vary based on individual assessment.
Phase 04
Review & Handover
A final review, a documented record of your check-ins, and, with your consent, a handover summary for your surgeon and GP.
Recovery support in one practice.
Telehealth-first
Most check-ins happen by video, so you don't need to travel for a short review. Telehealth is not suitable for every concern. Your clinician may recommend in-person assessment, urgent care, GP review, specialist referral, further investigation, or no treatment, depending on your circumstances.
Scheduled check-ins
Your recovery is reviewed at clear check-in points across the weeks ahead.
Reachable between reviews
You can reach a clinician for recovery questions during business hours, without waiting for the next visit.
Surgeon liaison
With your consent, we coordinate with your surgical team so you don't have to.
A documented record
Your check-ins are recorded for your records and, with your consent, for your surgeon's.
Process
questions.
Getting Started
Ideally before. We map your recovery plan ahead of time so the first day of recovery is already mapped. That said, we can begin with you at any point during your recovery.
No. You can book your initial consultation directly. We coordinate with your existing surgeon, GP or other treating doctors as needed, with your consent.
In a real-time video or phone consultation, a clinician reviews your procedure or injury and maps your recovery plan across the four phases. You leave with a written plan and clear check-in points. Individual results vary based on your circumstances.
During Recovery
It depends on your procedure and how your recovery progresses. We set out your check-in points at your first consultation, and we can review you sooner if something needs attention. For anything urgent, call 000 or go to your nearest emergency department.
Yes. You can reach a clinician for recovery questions during business hours, without waiting for the next scheduled review.
Get Started
Your recovery deserves a medical process.
Book your initial consultation. You leave with a clear recovery plan and one clinician guiding the weeks ahead.
Recovery, supervised.
Baseline Medical supplements your in-person surgical and medical care. It does not replace your surgeon, GP, or emergency services.
Recovery timeframes and outcomes vary based on your individual circumstances. Monitoring does not guarantee a particular outcome.
If you have severe pain, high fever, heavy bleeding, breathing difficulty, or signs of a serious complication, call 000 or go to your nearest emergency department.
We do not advertise specific prescription medicines to the public in accordance with Australian regulatory requirements.