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How It Works

A consultation, a plan, and a clinician from day one.

The weeks after cosmetic surgery are not a waiting period. Baseline Medical follows a clear four-step process, from your pre-operative consultation through to ongoing review.

How it works

How to get started

What procedure are you having?

Select all that apply:

Breast augmentation, reduction or lift
Abdominoplasty or body lift
Liposuction or body contouring
BBL or fat transfer

Step 1

Tell us about your surgery

Your procedure, surgery date, location, surgeon, and whether you are having surgery in Australia or overseas. It takes a couple of minutes, with no commitment to begin.

Your plan, mapped together.

Recovery plan and materials

Step 2

Meet your clinician before surgery

Meet your clinician on a real-time video or phone consultation. Your recovery plan is established before your procedure wherever possible.

The same clinician, from your first consult to your last check-in.

Doctor
Doctor
Doctor
Doctor
Doctor

Step 3

Structured recovery monitoring

Scheduled doctor and nurse reviews begin following surgery and continue throughout your recovery period. Progress is documented and concerns are reviewed, with escalation to your surgeon, GP or emergency care where clinically required.

Recovery Timeline

The four clinical phases of a Baseline Medical recovery.

1 Getting started

Step 01

Tell Us About Your Surgery

Your procedure, surgery date, location, surgeon, and whether you are having surgery in Australia or overseas. A short form, then we come back to you about whether our service may be suitable.

2 Before your procedure

Step 02

Meet Your Clinician Before Surgery

A real-time video or phone consultation in which a clinician reviews your planned procedure and your recovery goals. Your recovery plan is established before your procedure wherever possible.

3 Throughout recovery

Step 03

Begin Structured Recovery Monitoring

Scheduled doctor and nurse reviews begin following surgery and continue throughout your recovery period. Scar and tissue check-ins, guidance on at-home care, and clear signs to watch for. Timeframes vary based on individual assessment.

4 Throughout and after

Step 04

Ongoing Review & Escalation

Progress is documented and concerns are reviewed, with escalation to your surgeon, GP, emergency care or another appropriate provider where clinically required. With your consent, a handover summary goes to your surgeon and GP.

What's included

Recovery support in one practice.

01

Telehealth-first

Check-ins happen by video or phone at a booked time, so you don't need to travel for a short review.

02

Scheduled check-ins

Your recovery is reviewed at clear check-in points across the weeks ahead.

03

Reachable between reviews

You can reach a clinician for recovery questions during business hours, without waiting for the next visit.

04

Surgeon liaison

With your consent, we coordinate with your surgical team so you don't have to.

05

A documented record

Your check-ins are recorded for your records and, with your consent, for your surgeon's.

Process
questions.

Getting Started

Ideally before. Your recovery plan is established before your procedure wherever possible, so the first day of recovery is already mapped. That said, we can begin with you at any point during your recovery.

No. You can book your initial consultation directly. We coordinate with your existing surgeon, GP or other treating doctors as needed, with your consent.

In a real-time video or phone consultation, a clinician reviews your planned or completed cosmetic procedure and maps your recovery plan across the four steps. You leave with a written plan and clear check-in points. Individual results vary based on your circumstances.

During Recovery

It depends on your procedure and how your recovery progresses. We set out your check-in points at your first consultation, and we can review you sooner if something needs attention. For anything urgent, call 000 or go to your nearest emergency department.

Yes. You can reach a clinician for recovery questions during business hours, without waiting for the next scheduled review.

Get Started

Your recovery deserves a medical process.

Book your initial consultation. You leave with a clear recovery plan and one clinician guiding the weeks ahead.